Privacy Policy

Last updated: 12 July 2026

This Privacy Policy explains what information LoreLoom ("we", "us") collects when you use our website and services, how we use it, and the choices you have. By using LoreLoom you agree to the practices described here.

1. Information we collect

• Account information. When you sign up we collect your email address and a display name through our authentication provider, Google Firebase.
• Content you create. Characters, personas, messages, and other content you submit are stored so we can provide the service.
• Usage data. We collect basic technical data such as your IP address, browser type, device information, and pages viewed to keep the service secure and reliable.
• Cookies. We use a secure session cookie to keep you logged in, and third-party cookies for analytics and advertising (see below).

2. How we use your information

• To create and manage your account and authenticate you.
• To operate, maintain, and improve LoreLoom's features.
• To enforce our Content Policy and keep the platform safe, including automated moderation of uploaded images and character text.
• To display advertising that helps keep the service free.

3. Cookies and advertising

LoreLoom uses cookies and similar technologies. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.

• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to LoreLoom and/or other sites on the Internet.
• You may opt out of personalised advertising by visiting Google Ads Settings.
• You can also opt out of some third-party vendors' use of cookies for personalised advertising at aboutads.info.

4. Third-party services

We rely on trusted third parties to operate LoreLoom, including Google Firebase (authentication and database), our AI model providers (to generate character responses), and Google advertising services. These providers process data under their own privacy policies.

5. Data retention

We keep your account and content for as long as your account is active. You may request deletion of your account and associated data by contacting us (see the Contact page).

6. Children's privacy

LoreLoom is not intended for anyone under 13 (or the minimum age required in your country). We do not knowingly collect data from children.

7. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to certain processing. Contact us to exercise these rights.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

9. Contact

Questions about this policy? Reach us through our Contact page.